Customer
Reviews

HEATING, COOLING & PLUMBING SERVICE REVIEWS

As a local home service company, we take online reviews extremely seriously. Customer feedback is the largest factor in how we tailor our services to meet our customer’s expectations. The comfort and safety of our customers continue to be our top priority from the time we answer the phone to the moment the job is completed.

We encourage potential customers to research the reviews of local service companies in order to find a contractor you can depend on. In today’s world of information, there is no better way. If you have any feedback, negative or positive, please feel free to contact us via the online form or by calling us directly at (314) 209-7500.

 

OUR GOOGLE REVIEWS

Jane Keefer
Jane Keefer
1708547206
Zach and Cody were very pleasant and knowledgeable.
Everything about my experience with Superior has been awesome!! Lucas came out and spent time figuring out what would work best for our house. Then took time to talk to my husband and answer questions that I couldn't. Cody and Zach came out and did the work this morning. They were on time, polite & got the job done quickly. I also really liked the text including a picture of who was going to be showing up at my house with some information about them. I would recommend Superior and all of the people I worked with to anyone!!!
Korey the service tech was quick to diagnose, explain the problem (an archaic system that may of served in WWII) and offered solutions to the issue. Unfortunately the furnace was on life support so we did the kind thing and completely replaced him, tossing his furnace self into the trash. Rick, Chris G and Jake were kind, professional, and a delight to be around. I felt completely at ease with them there. With Jake's random singing, Chris hilarious commentary, and Rick's professionalism made for a fun dynamic. It's always nice to see people enjoying themselves at work, it truly speaks for the company. Plus we now have an updated system that was installed in an impossibly small area. Despite all the tribulations the architecture posed, they got it done in style, and with great attitudes the whole way. Thanks guys!
Chris W. was great again as usual! ☺️
Kylie Ayala
Kylie Ayala
1708384588
Adam Springmeyer is awesome! We enjoyed having him in our home and addressing our concerns. Thank you.
Adam was very professional and thorough. He assessed my plumbing and was very informative. Consider calling for Adam for you plumbing needs. I certainly will.
Cody
Cody
1708213409
Technician Adam S. was very knowledgeable about what the issue with my hot water heater was and worked with me to get the best deal possible for a new unit and correcting issues to prevent further problems later
gtsphotovideo
gtsphotovideo
1708094657
Chris was fast and his service was excellent!
Thank you to Rick and Chris G, they were both informative, courteous, and polite. We were in desperate need of some heat and they made it possible.
tom luedloff
tom luedloff
1708037098
Chris was on site today and was friendly and knowledgeableHe was able to explain the problem and repair my furnace quicklyI appreciate the quick response and great service
Cole Pfender
Cole Pfender
1708034042
Jerry was very efficient with clear communication on fix needed.
taft davis
taft davis
1708032585
They were very professional, polite, and did a great job. I highly recommend.
Barb Myers
Barb Myers
1708013931
Jerry was amazing!! They came out extremely fast and got our furnace checked out and working. Would recommend 100%!
Johnny Fowler
Johnny Fowler
1707937791
Cody Zach and Jesse did an amazing job on our kitchen addition. Superior Service is a great company!
Quenisha Simms
Quenisha Simms
1707927749
Jerry was extremely helpful, pleasant, and very informative on the service performed.
Manuel Acosta
Manuel Acosta
1707509102
Dimitar Bratkov
Dimitar Bratkov
1707428212
one can find the same person as him but not better.he does his job with care
William Smead
William Smead
1707416095
Adam was a true professional! I appreciate his work ethic and honestly. Well worth the service fee.
Janis Beste
Janis Beste
1707238676
Chris W. , Rick and Chris G were friendly, professional and very efficient. Great job. Thank you so much!
Korey was awesome!!! Will definitely use them again!
Robert True
Robert True
1707163413
Mary Hawkins
Mary Hawkins
1707151820
Jerry was courtesy and knowledgeable. I am very happy with his service.
TODD SIEVERT
TODD SIEVERT
1706983898
Highly recommend. Called at 9am on a Saturday and they were here by 11am. Jerry did a thorough inspection of the furnace figured out the issue and fixed it. He also explained what the issue was and provided all the options. While he was waiting to check the repair, he checked the water heater and humidifier to see how they were doing and provided recommendations but didnt pressure to make changes. Jerry even made friends with my crazy dog that doesn't like visitors. We signed up for the maintenance package. Looking forward to a new service relationship.
David Menefee
David Menefee
1706843414
Cody and Zach very professional and very friendly. They walked me through everything they did and answered all my questions.Adam came in and did plumbing for me and did a great job a pro and very respectful.
Great tech and customer service. My husband called them with a heat issue in the morning and they sent Chris W. onsite within an hour! So thankful!
TJ Butts
TJ Butts
1706799517
Cody and Zach installed the new furnace. However the wrong color thermostat was installed. They apologized for the mistake and were going to call the office about it. We declined. Other than that, everything went smoothly. The furnace passed inspection with no issue.
Claybourne Hart
Claybourne Hart
1706631517
Brit Ford
Brit Ford
1706629048
Korey was fast and thorough. They arrived promptly as well.
Our furnace went out while we were out of town and I called Superior Service on Sunday morning as we were returning home. I was told Lucas would call me on Monday. He did and rearranged his schedule to meet at a convenient time for us. We selected an efficient furnace and were able to secure 0% interest financing. Jesse and Jake came out and installed the new furnace, humidifier and thermostat. They were a great team, each explaining aspects of the new system to us. Jesse and/or Jake installed the new furnace, cleaned up and removed the old system. Each person, including Cindy at the office and one other gentleman were extremely helpful! I highly recommend Superior Service and appreciate their professionalism and customer service. Thank you!
Jeff Carroll
Jeff Carroll
1706569815
The installation on a new unit was great!Very satisfied with the purchase!
Hugh Smith
Hugh Smith
1706555374
Jerry fixed the issue quickly. He was pleasant to work with. Very satisfied with the service.
Andrew Belsky
Andrew Belsky
1706383874
Patrick did a fabulous job fixing our problems. Very knowledgeable. Hope I get him every time we need something worked on!
R/T Chris
R/T Chris
1706301726
Gurtis McBride
Gurtis McBride
1706301491
Jesse Jake Cody and Zach did a wonderful job and very courteous and polite and knowledgeable.
Technician was friendly.courteous and knowledgeable
Yolanda Walker
Yolanda Walker
1706121395
Jerry is very friendly, professional, and on time.
Freda Cazako
Freda Cazako
1706049856
Cody and Zack were great!
Kevin Ou
Kevin Ou
1706048157
Had Jerry perform some maintenance on my furnace. Would request him back for future visits!
Joe Burton
Joe Burton
1706030669
Amazing fast service. I will definitely recommend to others and use again. Thanks Korey
Janice Pryibil
Janice Pryibil
1705707325
Nick was very helpful in answering all of my many questions and was even attentive when I was telling him about being a recent widow. He explained things so that I understood going above and beyond by hosing off my upstairs unit which was not theirs. I highly recommend Nick and Superior.
Steve Dickhens
Steve Dickhens
1705701207
sandy ray
sandy ray
1705692214
I had a concern with my furnace making a squealing noise. I called superior at around 11am and they had Jerry at my house by 1pm. He was very nice and great at explaining everything. Will definitely use again.
apippin69
apippin69
1705681615
Excellent service with detailed information about the issues I had with furnace, definitely saved me from freezing temp thanks Chris Grone
Debbie Foster
Debbie Foster
1705679692
Jerry was very friendly and professional. I will recommend him and superior service to everyone.
Terri Greifoner
Terri Greifoner
1705636771
Rick was extremely professional and courteous. He was very efficient installing our new HVAC system. Rick explained how everything worked and shared some valuable maintenance information with us. I would recommend to anyone needing a new system installed.
js_loader