Customer
Reviews
HEATING, COOLING, & PLUMBING REVIEWS
As a local home service company, we take online reviews extremely seriously. Customer feedback is the largest factor in how we tailor our services to meet our customer’s expectations. The comfort and safety of our customers continue to be our top priority from the time we answer the phone to the moment the job is completed.
We encourage potential customers to research the reviews of local service companies in order to find a contractor you can depend on. In today’s world of information, there is no better way. If you have any feedback, negative or positive, please feel free to contact us via the online form or by calling us directly at (314) 717-0639.
OUR GOOGLE REVIEWS
Crissie Kirkendall
1 day ago
Great service!
Tim Jones
1 day ago
John was professional and able to help with the issue.
Melanie Doyle
1 day ago
10/10/25 Korey did a fantastic job for us. He did the furnace maintenance and also fixed a problematic air vent in the ceiling so it was secure & won't be falling down from the suspended ceiling tile & air duct. As always, we are very satisfied with the service!
Jerry was skillful, informative. & efficient with my AC cleaning. He was knowledgeable with his diagnostics & recommendations. He was able to answer my questions clearly for me to understand. He also replaced our UV ozone air scribber light. He helped me get set up with your membership too. I am very pleased with his work.
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Korey provided excellent service and was able to take care of both your furnace maintenance and the ceiling vent issue. We truly appreciate your continued trust and are always happy to help keep things running smoothly for you. Thank you Melanie!
Roland Brown
1 day ago
Had Jerry out for the first time for my ac check and he is an excellent technician.
Response from the owner:We are delighted to hear that Roland. Thank you!
Alicia Shatley
1 day ago
John was extremely helpful, knowledgeable, and transparent. I will be giving them my business.
Response from the owner:We are happy to hear that John has been so helpful, and informative. We are always delighted to help with any plumbing, heating, or cooling needs that you may have in the future. Thank you Alicia.
J.Clay Mc
1 day ago
Korey was my tech today. Fast, efficient , and very knowledgeable. Great experience all around. This man needs a raise!
Response from the owner:We are delighted to hear that Korey was so informative, and efficient. Thank you for your wonderful feedback, and 5 stars!
Kevin Ou
1 day ago
Jerry did a great job checking out AC. Thank you Jerry!
Response from the owner:We are happy that Jerry was so helpful, and informative. Thank you Kevin!
Daniel Howard
1 day ago
Response from the owner:Thank you for the 5 stars Daniel.
Mildred Hicks
1 day ago
Great visit with Jerry. He is great at his job. Five stars!
Response from the owner:We are very happy to hear that Mildred. Thank you for trusting Superior Service, and for the 5 stars!
Robert Vineyard
2 days ago
Jerry was on time and extremely thorough. He explained the benefits of their maintenance program and we are now members. Excellent service.
Response from the owner:We are happy that Jerry was so thorough, and informative. Thank you for trusting Superior Service Robert.
Kelly Frasier
2 days ago
Teddy was a pleasure to work with, very friendly and very professional. Communication was great leading up to the service call and the day of. I would recommend to anyone!
Response from the owner:We are delighted to hear that your experience was Superior Kelly! Thank you for trusting Superior Service.
Linda Larigan
2 days ago
John was kind enough to explain what needed to be done to fix our plumbing dilemma. He was very efficient and did a great job.
Response from the owner:We are happy to hear that John was so helpful, efficient, and informative. Thank you Linda.
K M
2 days ago
Professional service Korey
Response from the owner:Thank you for the feedback, and 5 stars!
AW
2 days ago
John G was the best. He was friendly, detailed, cleaned up everything and found and fixed the problem fast. Thank you John!!!
Response from the owner:We are delighted to hear that John was so helpful, thorough, and respectful of your home. Thank you for trusting Superior Service!
LEONARD Wright
2 days ago
Jerry is very professional and thorough with his work. He got us cool again.
Response from the owner:We are delighted to hear that Leonard. Thank you for trusting Superior Service.
Mike Moriarity
2 days ago
Jerry is very knowledgeable and efficient. A pro.
Response from the owner:That is great to hear Mike, thank you!
Red Dwarf
2 days ago
Had a small plumbing issue, and called someone other than Superior to begin with. They could squeeze me in, in a couple of days. Thought I’d try elsewhere and gave Superior a call. They said, “yes” they could get me in before end of day. Well, that’s better than waiting 48+ hours. Within 5 minutes of hanging up with the office, Cole V called and said he was on his way. Cole was polite, professional and got us back up and going quickly. Next time I’ll start with Superior Service. I know it probably doesn’t always work out this well, but today it did. Thanks. Superior!
Response from the owner:We are happy to hear that Cole was able to resolve your plumbing issues with minimal wait time. We always do our best to reach our customers in the most timely manner that we can. Thank you for trusting Superior Service, and for your wonderful feedback.
uzo chukwuanu
2 days ago
Jerry was on time and was fast and efficient.
Response from the owner:That is fantastic to hear Uzo. Thank you!
Phreedom Reigns
2 days ago
Great service. Fixed the A/C and even brought treats for my dog.
Response from the owner:We are happy to hear that our technician was able to get you back up, and running. We're also delighted that he was friendly to you and your fur baby. Thank you for trusting Superior Service.
Barbara Bishop
2 days ago
Jerry was great!
Response from the owner:That is great to hear Barbara. Thank you!
Abigail Bishop
4 days ago
Last week Jerry Ayyad came out to look at the system at the house I recently purchased. He was very informative and took care of my issue at a fair price!
Response from the owner:We are happy to hear that your keeping up with regular maintenance, and you are all set for the summer. Thank you Abigail.
Becky “I BFine” Fine
5 days ago
Adam was very knowledgeable and helpful. We’re doing a kitchen remodel and his experience with new home builds was greatly appreciated. He went above and beyond.
Response from the owner:We thrilled to hear that Adam has been so helpful, and informative. Thank you for trusting Superior Service with your plumbing needs Becky.
Ryan Walsh
5 days ago
Korey was extremely professional and went above and beyond! Highly recommended!
Response from the owner:We are delighted to hear that Ryan. Thank you!
Julie English
5 days ago
I'm very pleased with Chris and the Superior Team. They have excellent customer service and Chris is always a delight to see and is very professional.
Chris is an awesome HVAC maintenance man. He once again provided excellent service and has a great personality too. Thanks Chris.
Corey did our last fall maintenance and is also a fantastic HVAC maintenance man. He gave us great advice and tips to keep things running in top condition. Thanks Superior for your wonderful technicians and service.
Chris completed the spring checkup on our HVAC system today. He was very friendly and polite. He was very knowledgeable and explained what he was doing when I had questions. He also showed me some options I could use on the thermostat. We are very happy with our purchase and the professional service Superior provides.
Response from the owner:We are delighted to hear that you've had consistently positive experiences with our team. Thank you for trusting Superior Service Julie.
Kenneth Locke
5 days ago
Ac check went great. Jerry looked over every part and made sure we are set for the summer. Thanks.
Response from the owner:We are happy to hear that everything checked out well, and you're all ready for the summer. Thank you for trusting Superior Service Kenneth!
Bob Eves
5 days ago
Josh was excellent, called with arrival time, estimated length of time and cost prior to work start. All perfect.
Response from the owner:We happy to hear that you had a Superior experience. Thank you for your wonderful feedback, and 5 stars Bob.
Jacqueline Binkholder
6 days ago
6/5/26
Jerry did a great job with my ac maintenance. Friendly customer service.
People friendly and worked hard. Ofallon inspection Oct 14. Everything at this time seems to be working.
Response from the owner:We're delighted to hear that you are keeping up with regular HVAC maintenance, and that it went well. Thank you for trusting Superior Service Jacqueline!
Frank Thompson
6 days ago
Jesse and Noah did an awesome job installing our new unit. Highly recommend. Scott was very thorough and informative he made choosing our unit a lot easier!
Response from the owner:We are happy to hear that our team was so professional, thorough, and informative. Dealing with home repairs, and replacements can be stressful enough. Our team never wants to add to that stress. We always strive to provide as much information to our customers without any pressure so that you can make the best decision for you. Enjoy your new system, and thank you for trusting Superior Service Frank.
Mary Martin
6 days ago
Jerry is friendly and reliable. He was great with my dogs.
Response from the owner:We are happy to hear that Jerry was professional, and friendly to you and your fur babies. Thank you for trusting Superior Service Mary.
Matt Elliott
1 week ago
Superior Service was great to deal with as a new customer. Quick appointment booking over the phone, status updates via text. My technician Korey was awesome! Very knowledgeable and helpful
New install went great as well. Jesse, Jacob and Jon knocked it out in 7 hours (furnace, AC and hot water heater)
Response from the owner:We are delighted to hear that your installation went seamlessly, and our team was efficient and respectful of your home. Thank you for trusting Superior Service Matt.
R Szyhowski
1 week ago
My ac stopped working and Jerry came before expected and knew exactly what was needed. He is very knowledgeable and even explained things about my system that I was always curious about.
Response from the owner:We are happy to hear that Jerry was able to get you back up and running in no time, and provide some helpful information. Thank you for trusting Superior Service!
vaLerie Zimmerman
1 week ago
John was very polite and kind. Kept me informed and fixed the problem.
Response from the owner:We are happy that John was able to assist you with your plumbing issues. Thank you Valerie!
Johnnie barnes barnes
1 week ago
Excellent service. I am happy
Korey
Response from the owner:We are happy to hear that your experiences with Superior were all positive. Thank you Johnnie!
Darlene Farney
1 week ago
Jerry was very knowledgable and took care of our air conditioner problem. Very friendly and thorough
Response from the owner:That is great to hear Darlene. Thank you for trusting Superior Service.
Norman Constable
1 week ago
6-2-26 Korey was excellent. Very professional. Always on time and very happy with service.
Dave is always professional very knowledgeable is a really nice person
Has been my technician for years
It because of Dave I stay with Superior
Response from the owner:We are happy to hear that Korey was so professional, and helpful. Thank you Norman.
YVONNE SMITH
1 week ago
Service was very professional and timely. Jerry did a terrific job. I would refer him to my family and friends. Thanks, Jerry.
Response from the owner:We are delighted to hear that Yvonne. Thank you for your trust in Superior Service!
Mary Robinson
1 week ago
Jerry was nice and did a thorough job. He was great with my dog and even gave her treats.
Response from the owner:We are happy to hear that Jerry was so thorough, and friendly to you and your pup. Thank you for trusting Superior Service Mary.
Raymond Clay
1 week ago
Jerry is very professional and thorough. He saved the day.
Response from the owner:That is great to hear Raymond. Thank you for trusting Superior Service.
Lisa Eberle-Mayse
1 week ago
Jerry was great! On time, personable, fast and explained everything clearly. Thanks!
Response from the owner:We are delighted that Jerry was so punctual, expeditious, and informative. Thank you for trusting Superior Service Lisa!
Steve Manno
2 weeks ago
I’ve used them 6X now and trust them to give me the best advice as he keeps my systems running tip top. And to say was a fixing an outage. Highly recommended Superior Service.
Response from the owner:We are delighted that your experiences with Superior Service have been consistently positive. Thank you for trusting Superior Service Steve.
Nicholas Lanham
2 weeks ago
Korey was great. Talked me through everything and was extremely professional.
Response from the owner:That is fantastic to hear Nicholas. Thank you for trusting Superior Service.
kay diekemper
2 weeks ago
John Goste was courteous, explained everything and did a great job. They did a great job as always.
Response from the owner:We are delighted to hear that Kay! Thank you for your trust in Superior Service!
Vickie LaPointe
2 weeks ago
Very personable I'll explain things well
Response from the owner:We are delighted to hear that Vickie. Thank you for trusting Superior Service.
Hollis Laster
2 weeks ago
Jerry was courteous, competent, and provided great service. Excellent experience.
Response from the owner:That is great to hear Hollis. Thank you!
Linda Barney
2 weeks ago
Jerry serviced our HVAC system today and was very helpful and informative.
Response from the owner:We are happy to hear that you are keeping up with regular HVAC maintenance, and that Jerry was so helpful. Thank you for trusting Superior Service Linda.
Leo Tallevast
2 weeks ago
Korey is a very professional service technician. I would highly recommend Superior Heating and cooling
Response from the owner:We are delighted to hear that Leo. Thank you.
Robert Bayer
2 weeks ago
He was courteous on time and explained what he was going to do. Next explain what the charges were Very pleased with the service thank you
Response from the owner:We are happy to hear that our technician was able to make the necessary repairs in a timely manner while keeping you informed along the way. Thank you Robert.
Shirley Woolfolk
2 weeks ago
I have been using superior 25 years or more and they are very dependable and on time. Jerry was out for ac service.
Response from the owner:We're happy to hear that you are all set for the summer. We thank you for trusting Superior for so long with your HVAC system, and look forward to assisting you for many more years! Thank you Shirley.
Clay Jackson
2 weeks ago
John Goste was a fantastic service rep! He gave us a solid recommendation and quote on adding a hose bib to our backyard. His service was prompt and timely. I will definitely use this company again in the future!
Response from the owner:We are delighted to hear that John made such a good impression, and was a good representative of our company. Thank you for trusting Superior Service Clay.





