Customer
Reviews

HEATING, COOLING, & PLUMBING REVIEWS

As a local home service company, we take online reviews extremely seriously. Customer feedback is the largest factor in how we tailor our services to meet our customer’s expectations. The comfort and safety of our customers continue to be our top priority from the time we answer the phone to the moment the job is completed.

We encourage potential customers to research the reviews of local service companies in order to find a contractor you can depend on. In today’s world of information, there is no better way. If you have any feedback, negative or positive, please feel free to contact us via the online form or by calling us directly at (314) 209-7500.

 

OUR GOOGLE REVIEWS

Top rated
Superior Service4.9
Based on 2610 reviews
Norman Constable
20 hours ago
10/13/26 Jerry was very professional and honest. He spoke to us about surge protectors and we decided to have it done. He went to install them and found that we have whole home surge protection and explained to us that we don’t need the products that he recommended. We have used superior for many years and this is the reason why. We trust and depend on them for our hvac and plumbing needs and they never let us down. 6-2-26 Korey was excellent. Very professional. Always on time and very happy with service. Dave is always professional very knowledgeable is a really nice person Has been my technician for years It because of Dave I stay with Superior
Response from the owner:We are happy to hear that Korey was so professional, and helpful. Thank you Norman.
Doug Tomey
20 hours ago
Had a great experience today with Superior Service and their employees Korey and Noah. They did a great job on the furnace maintenance we needed. Much appreciated.
Response from the owner:We are happy that our team provided Superior Service. Thank you for trusting us, and we look forward to assisting you with your HVAC, and plumbing needs in the future. Thank you Doug.
Sunny Warren
21 hours ago
Jerry is a fantastic expert and provides friendly and comprehensive service! Highly recommend Superior Service!
Response from the owner:We are happy to hear that Jerry has been so helpful, and friendly. Sounds like you are all set for the winter. Thank you for trusting Superior Service Sunny.
Tony Graham
22 hours ago
Great experience! They can out on 10/13 to get my furnace ready for winter. Korey and Noah are very professional and straight forward.
Response from the owner:We are happy to hear that your furnace check up went so well, and that you are all set for the winter. Thank you for trusting Superior Service.
Susan Smith
24 hours ago
Korey and Noah are so knowledgeable and helpful…and, kind. Helped w backed up hoses, Fall Service and we needed carbon monoxide monitors, as well. Ask for them!
Response from the owner:We are happy to hear that our team was so helpful, informative, and friendly. It sounds like you are all set for the winter. Thank you for trusting Superior Service Susan.
Corey and Noah did a great job! Very friendly.
Response from the owner:That is wonderful to hear Matthew, thank you!
Caroline M
1 day ago
Korey and Noah were great! Professional and knowledgeable. We’ve used Superior for 15 years and will continue to do so
Response from the owner:We are happy to hear that your experiences have been consistently positive. We appreciate your long time trust in Superior Service, and we look forward to assisting you for many more years. Thank you Caroline.
Tony simons
1 day ago
10/13/26 My unit was making a weird noise and Jerry came out and took care of the problem in no time. Great company.
Response from the owner:We are happy that Jerry was able to locate, and correct your issues. Thank you for trusting Superior Service Tony.
Cathy Harris
2 days ago
Noah and Korey did an awesome, thorough job!
Response from the owner:That is great to hear Cathy. Thank you for your continued trust in Superior Service.
Victoria Amador
2 days ago
10/12/26 Korey and Noah came on time, both friendly and knowledgeable. They serviced the furnace in a short time, and checked our CO alarms also. Jerry is friendly and efficient. He explained his work well and I’m ready for the winter.
Response from the owner:We are happy to hear that you had a very positive experience, and are all set for the winter. Thank you for trusting Superior Service.
ryan mcgowan
2 days ago
Korey and Noah were great
Response from the owner:That is great to hear Ryan, thank you!
Shaun Vertrees
2 days ago
10/12/26 Jerry is our favorite tech. He always does a great job and gives good advice. Jerry isolated the buzzing noise and fixed it right away. New transformer in about 20 min. Thanks Jerry
Response from the owner:We are delighted to hear that Jerry was able to track down your issue, and get it resolved in a timely manner. Thank you for trusting Superior Service Shaun.
Jim Hojnowski
2 days ago
10/12/26 Korey and Noah arrived on time to handle the fall furnace checkup. They were very thorough. They also checked the carbon monoxide detectors in the house, which is a very good idea with a fas furnace. 7/16/25 Early afternoon and my outside A/C is buzzing and the fam is not spinning. Jerry from Superior was at my house in 30 minutes (wow). He diagnosed the problem as a failed outside fan. He explained the repair options. He replaced the fan and checked out the rest of the system. It was up and running in an hour. First hot day of the year my A/C would not run. I called Superior at 8pm Friday. The technician was at my house at 1pm Saturday! Fantastic response. He diagnosed and fixed a wiring problem. He also performed a system checkup and discovered the 8 year old compresssor capacitor was failing. Also, I received a text with the name, picture and information about the tech while he was on his way. 11/3/25 Yearly checkup was scheduled between 12-4. Chris from Superior was here shortly after noon - much better than waiting all day for some utilities to show up! Check furnace and filter, humidifier and water panel. Now I'm ready for winter. 5/21/26 Regular checkup. On time at 8am. Chris from Superior checked everything and discovered slightly low coolant level. The system is 12 years old. He provided the cost of the additonal coolant and get my approval before doing any work. Now Superior will be watching this during checkups to see if there is a sereious leak.
Response from the owner:We are happy to hear that our team was so helpful, and thorough. Sounds like you are all set for the winter. Thank you for trusting Superior Service Jim.
Dennis Knoerzer
2 days ago
Korey and Noah did the fall service on my furnace and did a great job. I know i can trust them to keep my furnace and a/c running efficiently.
Response from the owner:We are delighted to hear that you are keeping up with regular maintenance, and that our team was so helpful. Thank you for trusting Superior Service Dennis.
Barbara Shapiro
5 days ago
10/9/26 Jerry is great and personable. He always does a great job and I enjoy our conversations. Dave came out. Check my system out for the season and always does a great job .
Response from the owner:We're happy to hear that Jerry was so helpful, and personable. Thank you Barbara.
Edward Sanford
5 days ago
Mr. Pat Schlereth of Superior Service was excellent at his job. A friendly and professional service person. He knows the HVAC systems well. Got ours up and running. We are very pleased. Ready for winter! Thanks, Superior!
Response from the owner:We are happy to hear that Patrick was so helpful, professional, and has you all set for the upcoming winter. Thank you for trusting Superior Service Edward.
Patty Jung
6 days ago
A perfect score for this company and tech Adam Springmeyer! I called at 12:37pm and Adam was here at 1:00pm to look at my hot water heater. Determined a new hot water heater needed to be installed. Adam had the old one removed and installed the new one within a mere 1-1/2hrs. His professional approach and kindness was outstanding. I recommend him and this company completely! They also perform HVAC services which if I ever need, I will be calling them! Please consider this company for all your hot water heater and HVAC services!
Response from the owner:Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that Adam provided prompt, professional, and friendly service. We take pride in delivering quality work and making sure our customers are taken care of. We’ll be sure to share your kind words with Adam! Thank you for trusting us with your water heater replacement and for considering Superior Service for your future HVAC needs. We truly appreciate your support! Thank you Patty.
Dan Link
7 days ago
Response from the owner:Thank you for the 5 stars Dan.
Sharon Derhake
7 days ago
Patrick been my tech for over 10 years. He's done great for me and he's awesome.
Response from the owner:We are happy to hear that Patrick has been taking good care of your HVAC needs. Thank you for trusting Superior Service Sharon for so long. We look forward to assisting you for many more years.
Carolyn Fleming
1 week ago
10/6/26 Jerry was on time and professional during our furnace check. He found a couple of issue he brought to my attention and had the necessary materials and parts to fix them. Thank you Jerry. 8/3/26 Our ac stopped working and just like before, Superior was very responsive and had it working very quickly. Jerry diagnosed the problem and we are cooling off now.
Response from the owner:We are happy to hear that Jerry was able to catch the issues prior to winter. Our team always does their best to keep their trucks as stocked as possible to avoid delays in repairs. Thank you for trusting Superior Service Carolyn.
Efficient company. Friendly servicemen Korey and Noah!
Response from the owner:We appreciate your feedback, and trust in Superior Service. Thank you Jamal.
Dan Gerker
1 week ago
Korey and Noah were great. Great service!!
Response from the owner:That is great to hear Dan, thank you!
Tanya Bohlken
1 week ago
Jerry was professional and courteous. Also, I think my dog has a new BFF. Danny came to install a new water heater and noticed it was dented. He immediately switched it for a new one, without the dent. He was professional, courteous and timely. Thank you! Cory and Noah were also great! Extremely courteous, knowledgeable, and professional.
Response from the owner:We are happy to hear that Jerry was so professional, and friendly to you and your fur baby. Thank you for trusting Superior Service Tanya.
Betty Whitcomb
1 week ago
10/5/26 Jerry came out for an issue with our ac and we were expecting the worst. Jerry checked the system and found a clog in our drain hose which was a relief since it was something minor. He talked to us about the importance of maintaining our system so we signed up for their program. Excellent service from making the appointment to the visit itself.
Response from the owner:We are relieved to hear that your issue was minor, and not costly. It is important to maintain your equipment regularly to try to avoid breakdowns in extreme weather. Thank you for trusting Superior Service Betty.
Carlton Brown
1 week ago
10/5/26 Always happy to see Jerry is the technician coming out for our check ups. He is always very thorough and I learn something new about my system everytime. We had a new system installed by superior. Install went flawlessly. Jerry came out today for the fall check up and was very informative.
Response from the owner:We are delighted that you are being diligent in keeping up with regular maintenance. Thank you Carlton.