Customer
Reviews
HEATING, COOLING, & PLUMBING REVIEWS
As a local home service company, we take online reviews extremely seriously. Customer feedback is the largest factor in how we tailor our services to meet our customer’s expectations. The comfort and safety of our customers continue to be our top priority from the time we answer the phone to the moment the job is completed.
We encourage potential customers to research the reviews of local service companies in order to find a contractor you can depend on. In today’s world of information, there is no better way. If you have any feedback, negative or positive, please feel free to contact us via the online form or by calling us directly at (314) 717-0639.
OUR GOOGLE REVIEWS
Nicholas Lanham
10 hours ago
Korey was great. Talked me through everything and was extremely professional.
kay diekemper
10 hours ago
John Goste was courteous, explained everything and did a great job. They did a great job as always.
Response from the owner:We are delighted to hear that Kay! Thank you for your trust in Superior Service.
Dotty Chadbourne
12 hours ago
John was great. He was so knowledgeable and has so much experience. I am so happy to have my plumbing problems solved!! Thanks John
Vickie LaPointe
1 day ago
Very personable I'll explain things well
Response from the owner:We are delighted to hear that Vickie. Thank you for trusting Superior Service.
Blake Rusteberg
1 day ago
Worked with Jerry. Very friendly, explained everything in detail and was thorough with the service. Definitely recommend.
Response from the owner:That is great to hear Blake. Thank you for your wonderful feedback, and 5 stars!
Sam
2 days ago
May 2026:
Jerry came out was super friendly and got everything cleaned up! Great service!!
Great service! Jerry came out and did a AC tune up and cleaning. Inspected our furnace and identified some important issues we need to resolve. Got the AC charged and replaced a capacitor in a timely fashion. Signed up for their annual plan and happy to be doing business with them.
Response from the owner:It's great to hear that that your check up went so well, and you are all set for the summer. Thank you for trusting Superior Service Sam.
Reid Roberts
2 days ago
Jerry is very knowledgeable and informative. He went over all of my options and wasn’t pushy which is much better than my experience with another company in the area.
Response from the owner:We are happy to hear that our team has taken good care of your HVAC needs, and has been so helpful and informative. Thank you for trusting Superior Service Reid.
Mike Ahrenhoersterbaeumer
2 days ago
Jerry was phenomenal! Diagnosed the problem immediately and provided excellent recommendations along the way.
Response from the owner:We are happy to hear that Jerry was such a good representative of our company. Thank you for trusting Superior Service Mike.
Hollis Laster
2 days ago
Jerry was courteous, competent, and provided great service. Excellent experience.
Response from the owner:That is great to hear Hollis. Thank you!
Bob
2 days ago
Jerry is always very professional and friendly. AC was checked today and he even cleaned the AC very thoroughly.
Response from the owner:We are delighted to hear that your AC check up went so well, and you are all set for the summer. Thank you for trusting Superior Service Bob.
Linda Barney
2 days ago
Jerry serviced our HVAC system today and was very helpful and informative.
Response from the owner:We are happy to hear that you are keeping up with regular HVAC maintenance, and that Jerry was so helpful. Thank you for trusting Superior Service Linda.
Leo Tallevast
3 days ago
Korey is a very professional service technician. I would highly recommend Superior Heating and cooling
Response from the owner:We are delighted to hear that Leo. Thank you.
Robert Bayer
3 days ago
He was courteous on time and explained what he was going to do. Next explain what the charges were Very pleased with the service thank you
Response from the owner:We are happy to hear that our technician was able to make the necessary repairs in a timely manner while keeping you informed along the way. Thank you Robert.
Shirley Woolfolk
3 days ago
I have been using superior 25 years or more and they are very dependable and on time. Jerry was out for ac service.
Response from the owner:We're happy to hear that you are all set for the summer. We thank you for trusting Superior for so long with your HVAC system, and look forward to assisting you for many more years! Thank you Shirley.
Clay Jackson
3 days ago
John Goste was a fantastic service rep! He gave us a solid recommendation and quote on adding a hose bib to our backyard. His service was prompt and timely. I will definitely use this company again in the future!
Response from the owner:We are delighted to hear that John made such a good impression, and was a good representative of our company. Thank you for trusting Superior Service Clay.
Carl Eccher
3 days ago
Jerry explained how the capacitor operates in a very understandable way. I appreciated how helpful he was.
Response from the owner:We are happy to hear that Jerry was so helpful, and informative. Thank you Carl.
Elizabeth Wilson
4 days ago
Jerry was great. He was able to come early and finish way before time. He was efficient and great with my dogs!
Response from the owner:We are happy to hear that Jerry was so punctual, efficient, and friendly to you fur babies. Thank you Elizabeth!
Tori Cain
5 days ago
John was knowledgeable, professional and friendly.
Response from the owner:We are delighted to hear that Tori, thank you!
P J Brown
1 week ago
Response from the owner:Thank you for the 5 stars!
Dawn Barnes
1 week ago
Response from the owner:Thank you for the 5 stars Dawn!
Bruce Ritts
1 week ago
Adem Springmeyer was friendly and worked efficiently giving me plenty of options and showing me the completed work.
Response from the owner:We are delighted to hear that Kyle. Thank you for trusting Superior Service with your plumbing needs.
Gloria Catalano
1 week ago
Response from the owner:Thank you for the 5 stars Gloria.
Diane Thompson
1 week ago
Jerry was excellent
Response from the owner:That is great to hear Diane. Thank you!
christa stueck
1 week ago
Chris Williams our service technician does a great job with our check ups and when he services our HVAC system. . He makes sure we are happy with the completed job. Always professional. Thanks !!
Response from the owner:We are happy to hear that Chris is taking good care of your HVAC needs. It sounds like you are all set for the summer. Thank you Christa.
Jim Hojnowski
1 week ago
7/16/25
Early afternoon and my outside A/C is buzzing and the fam is not spinning. Jerry from Superior was at my house in 30 minutes (wow). He diagnosed the problem as a failed outside fan. He explained the repair options. He replaced the fan and checked out the rest of the system. It was up and running in an hour.
First hot day of the year my A/C would not run. I called Superior at 8pm Friday. The technician was at my house at 1pm Saturday! Fantastic response. He diagnosed and fixed a wiring problem. He also performed a system checkup and discovered the 8 year old compresssor capacitor was failing. Also, I received a text with the name, picture and information about the tech while he was on his way.
11/3/25
Yearly checkup was scheduled between 12-4. Chris from Superior was here shortly after noon - much better than waiting all day for some utilities to show up! Check furnace and filter, humidifier and water panel. Now I'm ready for winter.
5/21/26
Regular checkup. On time at 8am. Chris from Superior checked everything and discovered slightly low coolant level. The system is 12 years old. He provided the cost of the additonal coolant and get my approval before doing any work. Now Superior will be watching this during checkups to see if there is a sereious leak.
Response from the owner:We are happy to hear that Chris was punctual, and thorough. Thank you for trusting Superior Service Jim.
Debra James
1 week ago
Jerry was on time, thorough, and friendly.
Response from the owner:That is great to hear Debra. Thank you for trusting Superior Service.
2021 Wireless “The Playmaker”
1 week ago
Great info .. very knowledgeable about the work to be done … very impressed
Response from the owner:We are happy to hear that our team was able to get you back up, and running so quickly. Thank you for your feedback, and 5 stars!
Patricia Bollwerk
1 week ago
Josh is so friendly and professional. He explains everything in depth to us . What a great employee and asset to your company that I would highly recommend.
Response from the owner:We are happy to hear that Josh was so helpful, informative, and a great representative for our company. Thank you Patricia!
Jack Harrington
1 week ago
I had Jerry Ayyad come out for a routine check up and even though I didnt need much he had me covered
Response from the owner:We are happy to hear that your AC checked out, and you are all set for the summertime. Thank you for trusting Superior Service Jack.
Addie S
1 week ago
Jerry is fantastic! We always hope it is his who shows up. He is great to chat with and does great work.
Response from the owner:We are happy to hear that Jerry has been so helpful, and friendly. Thank you for trusting Superior Service Addie.
Deanna Blickhan
1 week ago
Korey was informative ,efficient, and kind. He did a great job and explained everything he was doing. A big thumbs up to Korey.
Response from the owner:We are happy that Korey was so helpful, efficient, and informative. Thank you for your wonderful feedback, and 5 stars Deanna!
Laurie Killion
1 week ago
5/20/2026
Jerry came in for routine A/C inspection and maintenance. He was very knowledgeable and professional. He did recommend the surge protector to be added to our system and gave good reasons for having it. I would recommend Superior Heating for all of your heating and cooling needs.
Water heater went out and Adam, with Superior went out of his way to come out by the end of the day and returned the next day and installed a new larger one! We couldn’t have been happier with Adam’s attentiveness and professionalism.
Response from the owner:We are delighted that you are keeping up with regular HVAC maintenance, and that Jerry was able to make some helpful suggestions. Thank you for trusting Superior Service Laurie.
Brian Oliver
1 week ago
Very good workmanship on all aspects of the job. Alex & Brenden , and Cody were accurate and fast. I would refer anyone to them.
Response from the owner:We are happy to hear that your installation went seamlessly, and that our team was professional, and respectful of your home. Thank you for trusting Superior Service Brian.
Nickolas
1 week ago
Great service everytime. John definitely did a great install amd made sure we knew how to use and were happy with everything.
Response from the owner:We are happy to hear that your installation went seamlessly, and John was so helpful. Thank you for trusting Superior Service Nickolas.
Martha Schmitt
2 weeks ago
Korey serviced our A/C system today, and he was on time, friendly, efficient, and answered my questions clearly. I appreciate the excellent service he provided.
Response from the owner:We are delighted to hear that Korey was punctual, friendly, and informative. Thank you for trusting Superior Service Martha.
Ryan Harshman
2 weeks ago
John Goste was efficient and educated me on how to avoid the problem in the future
Response from the owner:We are delighted to hear that Ryan, thank you!
sherri schultz
2 weeks ago
Superior Service was actually superior today! They installed new sump for us. John Goste was our plumber and he was punctual and professional.
Response from the owner:We are happy to hear that your sump pump installation went seamlessly. You are all set and ready for the rainy season. Thank you for trusting Superior Service Sherri.
louis wilson
2 weeks ago
5/19/26
Jerry was very thorough and showed me issues that needed immediate attention. Happy with his service and explanations.
Customer service was outstanding, explained what was wrong gave me a quote. Inspection of furnace hot water tanks and pipes..
Response from the owner:We are happy to hear that the issues were found, and addressed before the heat of the summer. Thank you for trusting Superior Service Louis.
Terry Metz
2 weeks ago
Great service. Adam is my new plumber!
Response from the owner:That is fantastic to hear Terry. Thank you for trusting Superior Service.
Matt Elliott
2 weeks ago
Superior Service was great to deal with as a new customer. Quick appointment booking over the phone, status updates via text. My technician Korey was awesome! Very knowledgeable and helpful
Response from the owner:We are very happy to hear that our team was able to meet your needs in such a timely manner while keeping you informed along the way. Thank you for trusting Superior Service. We are always happy to assist you with any heating, cooling, or plumbing needs that you may have in the future. Thank you Matt.
Lois Kastrup
2 weeks ago
Korey was sent today and knows what he’s doing, incredibly polite, and checked everything. Nothing but a go from here on. Thanks so much for sending him. As a senior citizen I feel safe for the summer. Thank you.
Response from the owner:We are happy to hear that Korey was so personable, and thorough. We're glad that he has you all set for the summer. Thank you for trusting Superior Service Lois.
Glenn Glenn
2 weeks ago
Jerry provided a great service experience and share good information on AC maintaince
Response from the owner:That is fantastic to hear Glenn! Thank you!
Ann Boston
2 weeks ago
5/18/26
Jerry was very thorough and informative.
Great sevrice. Polite, knowledgeable, tenacious (he didn't stop until the problem was resolved).
Response from the owner:We are delighted to hear that Jerry was able to track down your AC issue, and resolve them for you. Thank you for trusting Superior Service Ann!
Jeff Carroll
2 weeks ago
Chris did my ac check up and everything is working great
Response from the owner:Jeff thank you! We’re glad to hear you had a great experience. We appreciate your support.
Deana Beals
2 weeks ago
Korea is a very pleasant young man and is always courteous.
Jerry is knowledgeable and did a good job during our check up. He gave me info I needed about our system.
Response from the owner:Thank you Deana for your review! We appreciate you taking the time to share your experience with Superior Service.
Viviana Timmons
2 weeks ago
Jesse and Brendan did a great job and were very attentive to doing everything the right way
Response from the owner:Thank you Viviana! We appreciate your feedback and look forward to seeing you again soon.
Lyle Coe
2 weeks ago
John demonstrated exceptional skills and professionalism. His work was of the highest quality. I will not hesitate to contact him for any future needs. I highly recommend his services to all.
Response from the owner:We are delighted to hear that John took good care of your plumbing needs. Thank you for trusting Superior Service Lyle. We are always happy to assist you with any plumbing, heating, or cooling needs that you may have in the future.
P W
2 weeks ago
Response from the owner:Thank you P for your 5-star review. We appreciate your support.
Ashlee Ross
2 weeks ago
Jerry is awesome! He has serviced our home several times and he always brings a positive attitude and energy. Our dog, Shortee LOVES Jerry and he gives her all the love back! Thanks again, Jerry!
Response from the owner:Thank you Ashlee for your kind words. It means a lot to our team at Superior Service.
DeBoise Hill
2 weeks ago
Jerry, did a great job informing us about the importance of maintenance for our furnace. He checked all that needed to be checked. He also went the extra mile with trying to get the Thermostat pad updated with the latest software version but we’re still working on it. Thanks Jerry for your expertise!
Chris did a great job once again. Thorough maintenance check on A\C unit. Also is very respectful of the property. Attitude is always good when he comes. The quality that Chris brings makes me a happy costumer! Give him a promotion!
Response from the owner:Thank you Deboise! We appreciate your feedback and look forward to seeing you again soon.





