Customer
Reviews
HEATING, COOLING, & PLUMBING REVIEWS
As a local home service company, we take online reviews extremely seriously. Customer feedback is the largest factor in how we tailor our services to meet our customer’s expectations. The comfort and safety of our customers continue to be our top priority from the time we answer the phone to the moment the job is completed.
We encourage potential customers to research the reviews of local service companies in order to find a contractor you can depend on. In today’s world of information, there is no better way. If you have any feedback, negative or positive, please feel free to contact us via the online form or by calling us directly at (314) 717-0639.
OUR GOOGLE REVIEWS
Andrea McCarty
2 days ago
Jerry was absolutely the best. So very kind and patient with me. Explained everything from the beginning to the end and gave me all options.
Itsme Cori
2 days ago
Same day service. Jerry got the furnace heating with minimal downtime.
Brian Ashworrth
3 days ago
Jerry was great. He was knowledgeable, very personable, worked at a very appropriate pace (we did not feel like he was hurrying or that he was too slow), kept us engaged in what he was doing and explained what he was doing. He continues the high quality work with the technicians we’ve experienced throughout our relationship with Superior.
Response from the owner:Thank you for your thoughtful and detailed feedback! We’re so pleased to hear that your experience reflected the level of professionalism and care we strive to provide.
It’s wonderful to know that the work was completed at a comfortable pace, that everything was clearly explained, and that you felt engaged throughout the process. We take great pride in delivering consistent, high-quality service, and your kind words truly mean a lot to our entire team.
We sincerely appreciate your continued trust and look forward to serving you again in the future! Thank you for trusting Superior Service Brian.
It’s wonderful to know that the work was completed at a comfortable pace, that everything was clearly explained, and that you felt engaged throughout the process. We take great pride in delivering consistent, high-quality service, and your kind words truly mean a lot to our entire team.
We sincerely appreciate your continued trust and look forward to serving you again in the future! Thank you for trusting Superior Service Brian.
Rick DiMisa
3 days ago
Very professional work and went the extra mile with the service provided.
Response from the owner:That is fantastic to hear Rick. Thank you for trusting Superior Service with your plumbing needs.
Eileen Hamburg
3 days ago
march 27 24 Korey was here and did a phenomenal job and reviewing my system cleaning my filter on his own accord and I’m very happy with the meeting him and he’s he’s a terrific guy and we continue to recommend superior.
Nick was a great guy. Very respectful.
Nick was a great guy. Very respectful.
Response from the owner:We are delighted to hear that our team was so helpful, and professional. Thank you for trusting Superior Service Steven.
Steven Hamburg
3 days ago
Korey and Justin were here and performed over the top. No worry about their fixes to the furnace and ac unit. They are the best for timely reliable service. Recommend them HIGHLY!
Response from the owner:We are delighted to hear that our team was so helpful, and professional. Thank you for trusting Superior Service Steven.
Erica Wacker
3 days ago
Josh Watson and Cole were great!
Couldn’t ask for better help when replacing toilets. Superior customer service!!
Couldn’t ask for better help when replacing toilets. Superior customer service!!
Response from the owner:We are happy to hear that Josh was so helpful. Thank you for your feedback, and 5 stars Erica!
Gary Wolff
3 days ago
Jerry was out to check my ac. Superior always does a good job.
Response from the owner:We are happy that your experiences have been consistent and positive. Thank you for trusting Superior Service Gary.
Orrin Dieckmeyer
3 days ago
I have used Superior Heating and Cooling for many years to maintain and repair HVAC in my home. I have always been pleased with the work. Patrick ki was here today for my spring check-up. Patrick has serviced my system in the past. He is thorough, respects my home, and communicates what needs to be done.
Response from the owner:We are happy to hear that you've received consistently Superior Service! We appreciate your kind words, and trust in our team for so long. We look forward to assisting you for many more years. Thank you Orrin!
Rhonda Green
4 days ago
Jerry is fast, friendly, and explains his work well.
Response from the owner:That is great to hear Rhonda. Thank you for trusting Superior Service!
Larry Koenig
4 days ago
Great work and great persob
Response from the owner:Thank you for your feedback, and 5 stars Larry!
Catherine Miller
4 days ago
I called Superior and received a service visit on the next day. Korey and Justin were professional and provided exceptional customer service. Our immediate needs were addressed and we were provided detailed options to mitigate future issues.
Thank you for your service!
Thank you for your service!
Response from the owner:We are happy to hear that our team was able to address, and resolve your issues in a timely manner. Thank you for trusting Superior Service Catherine!
Casey Amick Cooley
4 days ago
Everything from start to finish was amazing. We had our AC & furnace units replaced and everyone was very nice and professional. Jesse & Noah took the time to show us everything they replaced and how to use our new thermostat. Very happy that we chose Superior!
Response from the owner:We are delighted to hear that your installation went seamlessly, and that our team was so thorough, informative, and respectful of your home. We hope that you are enjoying your new system. Thank you for trusting Superior Service with your heating, cooling, and plumbing needs Casey!
Leroy Wheeler
5 days ago
The technician, Chris was great. He spent extra time with me to explain how issues could arise if the AC and furnace are not maintained properly. I would highly recommend Superior for your heating and cooling needs, as long as they are smart enough to treat Jerry well enough to continue to work for them.
Response from the owner:Thank you so much for your thoughtful review! We’re thrilled to hear that Chris took the time to walk you through everything and explain the importance of proper AC and furnace maintenance. Providing clear, helpful information is something we truly value.We also appreciate your kind words and recommendation. And don’t worry we know how lucky we are to have great team members like Chris and Jerry! Thanks again for choosing Superior Service Leroy!
william dickey
5 days ago
Excellent job Jerry and Justin. Thank you
Response from the owner:That is great to hear William. Thank you.
Robert Lander
5 days ago
2/18/26
Korey was here to do our summer AC check. He did a great job and was great to work with. This is a great company to work with. Highly recommend them.
After our A/C went out Tues morning and a dinner party that night we called the people who regularly service our equipment and they said they could squeeze us in Thurs as an emergency at $149.
So I called 3 other places with no luck. I noticed Superior H & C had a 98% same day service. Sure enough they were at our house in an hour.
Josh Lee was the tech and he quickly diagnosed the problem and had us running within the hour. He was extremely professiona and a really nice guy to boot.
Needless to say I am cancelling my other service contract and signing up with Superior.
I HIGHLY recommend them.
Korey was here to do our summer AC check. He did a great job and was great to work with. This is a great company to work with. Highly recommend them.
After our A/C went out Tues morning and a dinner party that night we called the people who regularly service our equipment and they said they could squeeze us in Thurs as an emergency at $149.
So I called 3 other places with no luck. I noticed Superior H & C had a 98% same day service. Sure enough they were at our house in an hour.
Josh Lee was the tech and he quickly diagnosed the problem and had us running within the hour. He was extremely professiona and a really nice guy to boot.
Needless to say I am cancelling my other service contract and signing up with Superior.
I HIGHLY recommend them.
Response from the owner:We appreciate your confidence, and recommendations Robert. Thank you for trusting Superior Service for your heating, cooling, and plumbing needs. We look forward to assisting you for many more years.
Julia Bui
6 days ago
This is Jerry’s 2nd time coming out to us. He is transparent, reliable, and easy to work with. He lays out all pros/cons so I understood all of my options and answers all questions patiently. Highly recommend.
Response from the owner:We are happy to hear that Jerry was informative, honest, and up front. These are values that our team strives to provide to all of our customers. Thank you for trusting Superior Service Julia.
NHI PHAM
7 days ago
Their service was great and fast. Chris is knowledgeable and helpful during my HVac maintenance and service call.
Response from the owner:We are happy that Chris was so helpful, and that you are keeping up with regular furnace maintenance. Thank you Nhi!
Kay Walch
7 days ago
I would recommend Superior Service for plumbing to anyone. John Goste was our plumber. He was very friendly, polite, experienced and knowledgeable about his work. We are very happy with the work he did here. Hope we get him back for any future plumbing work.
Response from the owner:We are delighted that John was so helpful, and able to make the necessary repairs in a timely manner. Thank you Kay for trusting Superior Service.
Georgette Miller Bradberry
1 week ago
Response from the owner:Thank you for the 5 stars Georgette!
Brian Ochs
1 week ago
Michael did a great job especially working alone. He was prompt, courteous and knowledgeable.
Response from the owner:We are happy to hear that your experience was so positive, and that Michael was so helpful and friendly. Thank you Brian!
Derek Molitor
1 week ago
Korey came out and was very honest and efficient. I’d highly recommend Superior.
Response from the owner:We are delighted to hear that Derek. Thank you for trusting Superior Service with your heating, cooling, and plumbing needs.
Erik Dam
1 week ago
Superior Service did excellent work replacing two HVAC systems and a water heater in a single day. Crew of at least six technicians and plumbers was professional, courteous and knowledgeable. Major upgrade from existing equipment!
Response from the owner:We are happy that your installation went seamlessly, and that our team was professional, informative, and respectful of your home. Enjoy your new equipment, and we look forward to assisting you in the future with your check ups. Thank you for trusting Superior Service with your heating, cooling, and plumbing needs Erik!
Howard Eisele
1 week ago
Thank you for your help. John G did a great job for us.
Response from the owner:We are happy that John was so helpful. Thank you for trusting Superior Service Howard.
gloria blanks
1 week ago
Patrick was excellent.
Response from the owner:That is fantastic to hear Gloria. Thank you!
PALMETTA HENDERSON
2 weeks ago
Response from the owner:Thank you for the 5 stars Palmetta!
Martha Ogorman
2 weeks ago
He was knowledgeable. He explained clearly what needed to be done.
Response from the owner:We are happy to hear that you had such a positive experience. Thank you for trusting Superior Service Martha!
Susan Horton
2 weeks ago
2-11-26 Josh was on time, professional, friendly, and informative. He explained exactly what needed to be done to replace the pipes leading to my water heater. I feel much safer now that it's up to code. He did a very professional job. I highly recommend Josh and Superior Services.
Response from the owner:We are happy that your experiences have been so positive. Thank you for trusting Superior Service Susan.
Karl Hartmann
2 weeks ago
Marty Witbeck
2 weeks ago
Great job!
Response from the owner:Thank you for your feedback, and 5 stars Marty!
Mary Stein
2 weeks ago
Korey did a great job of diagnosing then fixing the problems. Thanks, Superior.
Response from the owner:That is great to hear Mary. Thank you for trusting Superior Service.
Shauna Willis
2 weeks ago
Josh and Cole were very pleasant,efficient, and professional.
Response from the owner:We are delighted to hear that Shauna. Thank you for your feedback, and 5 stars!
Traci Jones
2 weeks ago
Jerry Ayyad did an excellent job. He came on a Sunday and fixed our furnace and now we have heat. He came in a timely manner and got the job done. Thank you Jerry.
Response from the owner:We are happy to hear that Jerry was so helpful, and efficient. Thank you for trusting Superior Service Traci!
Stacey Burns
2 weeks ago
Korey was awesome 👍
Response from the owner:That is great to hear Stacey. Thank you!
Sally Van Brunt
2 weeks ago
2-6-26Justin and Korey know their stuff. Very hepful.
Had Jerry today as my technician Very pleased with Jerry.
Had Jerry today as my technician Very pleased with Jerry.
Response from the owner:We are delighted to hear that Sally. Thank you for trusting Superior Service.
Courtland Danrich
2 weeks ago
Jerry was phenomenal and professional. He checked everything with our furnace and water heater.
Response from the owner:It sounds like you had Superior Service Courtland! Thank you for your wonderful review, and 5 stars!
James McDaniel
2 weeks ago
Very professional and knowledgeable. Great experience
Response from the owner:We are delighted to hear that James. Thank you!
Melissa Green
2 weeks ago
Chris was very friendly and knowledgeable.
Response from the owner:That is great to hear Melissa. Thank you!
betty vining
2 weeks ago
Response from the owner:Thank you for the 5 stars Betty!
William Craig
3 weeks ago
Jerry was informative and very thorough. Will be asking for him in the future.
Response from the owner:We are happy to hear that your experience was Superior William. Thank you for your wonderful feedback, and 5 stars!
Wendy Menghini
3 weeks ago
Alex and Noah were amaze! Prompt, courteous, friendly, great with dogs, hard working and most of all communicative (keeping me informed of any electrical disruptions before they happened and detailing their progress). Highly recommend
Response from the owner:We are delighted to hear that your installation went seamlessly, and that our team was so informative, respectful of your home, and friendly with you and your fur babies. We hope that you are enjoying your new system, and staying toasty warm. We look forward to assisting you with your HVAC, and plumbing needs in the future. Thank you Wendy!
Jackie Perez
3 weeks ago
Adam helped us today with a toilet repair. Super kind and helpful and explained all of the details. We called this morning and had it fixed SAME day! Highly recommend Superior Service for and HVAC or plumbing need you have!
Response from the owner:We are happy to hear that your experience was so positive. We always do our best to reach our customers in a timely manner. Thank you for trusting Superior Service. We are always happy to assist you with your heating, cooling, and plumbing needs. Thank you Jackie!
Matt Bradley
3 weeks ago
Excellent installation and customer service.
Response from the owner:That is fantastic to hear Matt. Thank you for trusting Superior Service!
John Kampschroeder
3 weeks ago
Great job by Alex and Noah on the install!
Response from the owner:We are happy to hear that John. Thank you for trusting Superior Service, and we hope you are enjoying your new system and staying warm. Thank you!
Patti Kitchin
3 weeks ago
Corey and Justin just took care of my furnace. They were both professional and friendly. I really appreciate the shoe covers. Especially this time of year. Receive some good information and explanation regarding the repair today. Will continue to use Superior!
Response from the owner:We are happy to hear that our team was so helpful, professional, and respectful of your home. Thank you for trusting Superior Service Patti.
Judson Willcockson
3 weeks ago
Korey and Justin did our furnace check up today and have had no issues with Superior. Very helpful with information.
Response from the owner:We are happy that you are being diligent and keeping up with your furnace checks. We're also delighted to hear that our team was so helpful, and informative. Thank you Judson.
Rosie Carroz
3 weeks ago
Chris does a great job. Very thorough and let you know what’s happening throughout the process.
Response from the owner:We are happy to hear that Chris was so thorough, and informative. Thank you Rosie for trusting Superior Service.
Tammy Goodman
3 weeks ago
John was an amazing technician! He listened to my issues with the kitchen sink,. Was very patient, kind, respectful. He gave me options before starting the necessary work. He cleaned up the work area. Made sure I was good with the work before signing off. I am very greatful he was my technician. Thank you for your quick response!
Response from the owner:We are delighted to hear that your experience was so positive, and our team lived up to our name Superior Service. We appreciate your feedback, and looking forward to assisting you in the future. Thank you Tammy.
Kathy Wanhatalo
3 weeks ago
Experienced and friendly..thanks
Response from the owner:That is great to hear Kathy. Thank you!
Lucinda Seymour
3 weeks ago
Chris Williams is very professional,!informative and timely. I appreciate and trust him.
Response from the owner:That is fabulous to hear Lucinda. Thank you for your feedback, and 5 stars!





